HBJE Privacy Policy — Your information is safe with us

01 Introduction

HBJE is an internationally licensed online gaming and betting platform. We believe every player's personal data belongs to them. That's why HBJE's Privacy Policy is built on complete transparency.

This Privacy Policy applies to the HBJE website (hbje.onl) and all associated services. By using the platform, you are considered to have agreed to the terms of this policy. This policy Terms & Conditions Linked to and applicable together with both.

HBJE complies with international data protection regulations (including GDPR ) and upholds the highest standards to keep your information secure.

02 What Information Is Collected

HBJE only collects information that is necessary. The following types of data may be held by us:

03 How Information Is Collected

HBJE collects information through several methods. All of them are carried out with your knowledge and consent:

• Directly Provided Information: Information you provide directly during registration, KYC verification, and payment.
• Automatically Collected Information: Device and browsing information collected through cookies and log files when you use our site.
• From Third Parties: Verified information received from payment providers (bKash, Nagad, Rocket) and identity verification agencies.
• Customer Support: Information you share when reaching out via live chat, email, or any other channel.

04 How Your Information Is Used

HBJE uses your information only for the following legitimate purposes:

• Account Management: Verifying registration, securing logins, and protecting your account.
• Payment Processing: Processing deposits & withdrawals and maintaining transaction history.
• Legal Obligations: Compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Responsible Gaming: Monitoring gaming behavior to identify and support at-risk players.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Sending important updates, bonus offers, and promotional information (with your consent).

Your information will never be used beyond the purposes stated above. HBJE does not share your data with third parties for advertising.

05 Data Storage & Security

HBJE uses industry-standard technology to protect your data. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted.
• AES-256 Encryption: Sensitive data stored in our databases is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Firewall & DDoS Protection: Servers are protected against external attacks.

Data Retention Period: All information is retained while your account is active. After account closure, certain data may need to be kept for up to 5 years due to legal obligations. Once that period expires, the data is securely deleted.

06 Sharing Information with Third Parties

HBJE does not sell your information. However, in the limited circumstances below, certain data may be shared with specific parties:

• Payment Providers: Transaction details required for bKash, Nagad, Rocket, and bank transfers. These parties maintain their own privacy policies.
• Identity Verification Agencies: For identity verification as part of the KYC process.
• Legal Authorities: When required by a valid court order or regulatory authority request.
• Game Software Providers: A limited set of necessary data that is essential for game operation.
• Responsible Gaming Organizations: When necessary to support a player in distress.

Only the minimum necessary data is shared in each case. All third parties are bound by strict confidentiality agreements with HBJE.

07 Cookies & Tracking

The HBJE website uses cookies. Cookies are small data files stored in your browser that help improve your experience on the site. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand which parts of the site are used most (anonymized data).

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some site features to stop working.

08 Your Rights

Every registered user at HBJE has the following rights regarding their own information:

• Right to Know: You can find out what information we hold about you.
• Right to Access: You can request a copy of all the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
• Right to Data Portability: You can obtain your personal data in a machine-readable format.
• Right to Object: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact our customer service team. We will respond within 30 days.

09 Protection of Minors

HBJE strictly enforces an 18+ policy. We do not knowingly collect information from minors.

• Age is verified at the point of registration.
• Date of birth is confirmed during KYC verification.
• If a minor has registered by mistake, their account will be closed and all associated data will be deleted.

If you believe a minor is using HBJE, please notify us immediately.

10 Policy Updates

HBJE reserves the right to update or modify this Privacy Policy, in whole or in part, at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• You will be notified of significant changes via app notification or email.
• Continued use of the site after any changes have been made constitutes acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy.

11 Contact

For any questions about our Privacy Policy or to exercise your rights, please contact us:

• Email: [email protected]
• Live Chat: Live chat button at the bottom right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.

We treat all privacy-related requests with the utmost seriousness and will respond within 30 business days. If a matter requires more time, we will inform you in advance.